BillPilot Terms & Conditions
1. Introduction
These Terms & Conditions govern your use of the BillPilot website and services.
By using BillPilot, you agree to these Terms.
If you do not agree, please do not use our website or services.
2. About BillPilot
BillPilot is an informational and customer-introduction service designed to help users discover potential energy-saving opportunities.
BillPilot is not an energy supplier.
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BillPilot does not guarantee:
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energy savings
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availability of deals
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successful supplier switches
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acceptance by energy suppliers
Any decision to switch energy provider remains entirely with the customer.
3. Eligibility
To use BillPilot, you must:
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Be at least 18 years old
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Be legally capable of entering agreements
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Provide accurate information
4. User Responsibilities
You agree:
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To provide accurate and truthful information
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Not to misuse the website or services
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Not to attempt unauthorised access to systems or data
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Not to use BillPilot for unlawful purposes
5. Energy Deals and Savings
Any savings figures, estimates or examples displayed by BillPilot are illustrative only unless otherwise clearly stated.
Actual savings may vary depending on:
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energy usage
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tariff eligibility
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supplier availability
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payment method
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location
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market conditions
BillPilot cannot guarantee that a better deal will always be available.
6. Communications
By using BillPilot and submitting your information, you consent to receiving communications relating to:
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potential energy deals
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service updates
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customer support
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relevant notifications
You may opt out of communications at any time.
7. Third-Party Providers
BillPilot may introduce users to third-party energy suppliers or related service providers.
We are not responsible for:
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third-party services
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supplier actions
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supplier pricing
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contract terms offered by suppliers
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interruptions or disputes arising from third-party providers
Any agreements entered into with suppliers are between you and the supplier directly.
8. Website Availability
We aim to keep BillPilot available and functioning properly, but we do not guarantee uninterrupted access.
We may modify, suspend or discontinue parts of the service at any time.
9. Intellectual Property
All content, branding, logos, text and materials on BillPilot are owned by or licensed to BillPilot unless otherwise stated.
You may not reproduce or distribute content without permission.
10. Limitation of Liability
To the maximum extent permitted by law, BillPilot shall not be liable for:
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indirect or consequential losses
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loss of savings
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business interruption
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inaccuracies in third-party information
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supplier decisions or actions
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website downtime
Your use of BillPilot is at your own discretion and risk.
11. Indemnity
You agree not to hold BillPilot responsible for losses arising from misuse of the website or breach of these Terms.
12. Privacy
Your use of BillPilot is also governed by our Privacy Policy.
13. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated versions will be published on this page.
15. Contact
For questions regarding these Terms, contact: